Table of Contents: 1 Strategic View of the Customer/Supplier Relationship 2 Systematic Technology for Procurement (STeP), An Overview 3 Introduction to Supplier Performance Management Part One of STeP: Alаувюпignment of the Procurement 4 Form, Train, and Charge the Procurement Team 5 Define Procurement Strategy 6 Align Top-Level Objectives Part Two of STeP: Preparation within the Organization 7 Develop Detailed Requirements 8 Prepare a Contract Tailored for the Deal 9бгэмэ Prepare and Release the Request for Proposals Part Three of STeP: The Deal Transaction 10 Establish and Maintain Control 11 Competitively Evaluate the Proposals 12 Negotiate, Select, and Award Part Four of STeP: Ongoing Interaction with the Suppliers 13 Contract Management 14 Rights, Remedies, and Rewards 15 Long-Term Programmed Improvement 16 Managing the Unmanageable Supplier End Notes Index of Tables and Figures Автор Р А Мур Randy A Moore.
